Let’s get to know you
1We tried name only. “John Smith” and “Maria Garcia” each return 200+ providers, and even “Emily Carter” returns 47. So nothing fires on this screen anymore. We just keep the name as the first signal.
A few quick details to get you started.
Both wizard screens are unchanged from today’s v4 flow.
Step 2 of 2
About your practice
This shapes your workspace — templates, billing and scheduling are set up for your profession.
2Yes, we can look up by practice name too. Group practices have their own registry records (NPI-2), and the API searches them by organization name: “Carter Counseling*” returns 10 real orgs, each with an authorized official we can cross-check against the name from step 1. That’s the strong path for group signups. Solo providers mostly can’t be found this way though, their record sits under their personal name. And it works in reverse: confirm a group record and we can backfill the legal entity name for billing later.
Is this you?
4This card only appears when exactly one provider survives all three filters. One person or no one. A list of similar names feels like being watched, and one mis-tap fills the workspace with a stranger’s details. A single yes/no card is the same move as Google’s “continue as” screen: cheap to confirm, cheap to reject.
We matched your details to a public provider profile in the NPI registry.
🔍 Public record · NPI registry (NPPES) · nothing is saved unless you confirm
demo paths:
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6Most signups won’t produce a sure match, and that’s fine. The IP points at home instead of the practice, the profession maps to a different taxonomy, the name changed, or they’re simply not in the registry. All of those take the quiet no-match path. And when a small handful survive, there’s a middle case, demoed here too.
We found a few possible matches
7The middle case: two to four survivors. In this demo the state signal dropped out (say, a VPN), and four Emily Carter counselors match nationwide. These are the four real registry records. City and specialty do the telling-apart, so no phone numbers or addresses on strangers’ cards. This is the closest thing to v1’s picker, kept small and skippable. Whether it feels helpful or creepy at this moment is exactly what the A/B should answer, against the one-or-none rule.
If one of these is you, tap it and we’ll pre-fill your practice details for you to check. If not, carry on. This won’t come up again.
🔍 Public records · NPI registry (NPPES) · nothing is saved unless you pick one
Review your details
Pulled from your public NPI profile. Check it over — you can change anything.
8Nothing gets saved silently. Every field shows where it came from and can be edited before it touches the workspace. It’s also a nice moment: the product already understands them before they’ve typed anything.
✓ NPI 1730072059 · NPI registry, live record
NameEmily Carter, CT
SpecialtyCounselor taxonomy 101Y00000XSets your templates and starting services list
LicenseC.2506504-TRNE State of Ohio
Practice location1335 Dublin Rd, Ste 100AColumbus, OH 43215
Phone(614) 538-0353
Billing statusIndividual provider NPI-1Group practices carry an organization record (NPI-2)9The RCM tie-in. NPI-1 means individual, NPI-2 means group, which is exactly the billing-status question RCM service onboarding needs answered, along with the taxonomy, address and license for insurance setup. Same lookup, same review pattern, reused there. Capture it at signup and RCM onboarding starts pre-answered.
What you offer, with billing codes ready for invoices and claims.
✨ We’ve started your list from your NPI specialty (Counselor). Rename, remove or re-price anything. Nothing is billed until you use it.11Where the taxonomy pays off, and the tie-in to the services-list work with Quim. Behavioral health taxonomies pick this starter set: named services, matching CPT codes, usual durations. Rates stay empty on purpose, we never guess pricing. It’s one mapping table (taxonomy family to service set) maintained once and shared by signup, onboarding and RCM.
Service
Code
Duration
Rate
Initial assessment & intake
CPT 90791
60 min
Individual therapy
CPT 90834
45 min
Individual therapy, extended
CPT 90837
60 min
Family therapy
CPT 90847
50 min
Group therapy
CPT 90853
60 min
💡 Have an NPI? Add it and we’ll pre-fill your practice details and start your services list from your specialty.12Where every unsure case lands: a typed NPI, which is exact. The ask also gets easier the closer they are to billing. This banner in Settings, the onboarding checklist, and strongest of all, RCM and insurance setup, where handing over an NPI is expected. Headway collects it in their credentialing intake the same way.
No services yet
Add your first service, or add your NPI above and we’ll start the list for you.